Help Center

Yes, everything listed on the website is in stock and ready to ship immediately. The only exceptions being club items that explicitly state “PRE-ORDER” in the title and product description.

Yes, our studio is based in Howrah, Tasmania and is open by appointment. Please contact us to arrange an appointment time.

We accept payment via; VISA, Mastercard, American Express, PayPal, Square & Bank Deposit.

All prices are shown and charged for in AUD when shipping within Australia. The website is available to be viewed in various currencies by using the dropdown menu at the top or bottom of the website. You *should be charged in the currency of the country you are shipping to.

*This is a new function of our website and so far all customers have been charged in the currency of the country it is being shipped to. You may be charged in AUD if the currency you select isn't available.

RS Gymwear has a Size Guide section on our website. Some products are a smaller fit than standard and are noted on the product description page. Leotard sizing generally isn’t comparable with street clothing, so ideally you should measure your gymnast per the size guide. We do not have a specific shorts size guide, but if you go by the ‘waist’ measurement, you should be able to find the correct size. If you are still unsure, you are welcome to get in touch with us and we can assist you.

Products can be returned for an exchange or refund as long as the product is returned within 30 days of your order date and in new, unused condition. See our returns policy here.

We do NOT accept returns or exchanges on pre-ordered or custom items unless they are faulty.

We charge a flat rate for shipping. 

In Australia, orders over $80.00 AUD - Free Regular Shipping or Half-Price ($5.50) Express Shipping. Orders under $80.00 AUD - $7.70 for Regular Shipping & $11.00 for Express Shipping.

Internationally: Orders over $80 AUD - $8.00 to New Zealand (Express Shipping) & $10 (Standard International) for all other countries. Orders under $80 AUD - $16.00 to New Zealand and $20.00 for all other countries.

We no longer ship to the UK. 

Most orders will be shipped with trackable Australia Post. Once your order has left our studio, you will be sent a shipping confirmation email with a link to the tracking. Small orders that can be sent as a letter will not have tracking available.

We use Australia Post to ship all of our orders. 

Express Post within Australia takes approximately 1 to 3 business days.

Regular Post within Australia takes approximately 3 to 15 business days.

New Zealand – approx. 3 to 8 business days.

International shipping – approx. 15+ business days. 

All of this is dependent on the current global climate. Covid may still be causing delays to your destination address.

If you need your order by a particular date, you should select Express Shipping.

To ensure delivery in time for Christmas - please check this link https://auspost.com.au/business/shipping/christmas-sending-dates  

- we are shipping all orders from Tasmania placed before 2pm each business day.

If there is a problem with your order, please email us at sales@rsgymwear.com.au and we will happily assist you.

You will be contacted once your order has been packed and is ready for collection. Orders are generally packed after 2pm each business day. Once you’ve received your email, please email or call us to arrange a mutually suitable collection time.